Privacy policy
At DINEHALO, operated by:
KWONG WING FOOD INDUSTRIES
STAINLESS STEEL ENG LIMITED
we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase products from us.
1. Information We Collect
When you visit our website, place an order, or contact us, we may collect the following information:
- Name
- Email address
- Shipping and billing address
- Order details
- Payment information processed through secure third-party payment providers
- Device information, browser information, IP address, and website usage data
We only collect information necessary to provide our services, process orders, improve customer experience, and maintain website security.
2. How We Use Your Information
We may use your information to:
- Process and fulfill orders
- Provide customer support
- Communicate regarding purchases and services
- Improve website performance and user experience
- Prevent fraudulent transactions
- Comply with legal obligations
3. Payment Information
We do not directly store your full payment card details. Payments are processed securely through trusted third-party payment providers that maintain appropriate security standards.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Maintain website functionality
- Analyze website traffic
- Improve user experience
- Understand customer preferences
You may disable cookies through your browser settings; however, some website functions may be affected.
5. Information Sharing
We do not sell your personal information.
We may share information only with trusted service providers necessary for business operations, including:
- Payment processors
- Shipping carriers
- Website hosting providers
- Analytics providers
These providers are authorized to use information only for providing their services.
6. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure.
7. Your Privacy Rights
Depending on your location, you may have rights regarding your personal information, including:
- Accessing your information
- Requesting correction
- Requesting deletion
- Objecting to certain processing activities
To submit a privacy request, contact:
Email: service@dinehalo.com
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.
9. Contact Information
KWONG WING FOOD INDUSTRIES
STAINLESS STEEL ENG LIMITED
Address:
G/F
312-314 SHANGHAI ST
YAUMATI
KL
Email: