At DINEHALO, customer satisfaction is important to us.
Returns
Customers may request a return within:
30 days after receiving the product
To qualify:
- Product must be unused
- Product must be in original packaging
- Proof of purchase must be provided
Non-Returnable Items
Returns may not be accepted for:
- Used products
- Damaged products caused by improper handling
- Customized products unless defective
Refund Process
Once returned items are received and inspected, we will notify you regarding approval.
Approved refunds will be processed to the original payment method.
Processing times may vary depending on your payment provider.
Damaged or Incorrect Orders
If you receive:
- A damaged product
- Incorrect item
- Missing item
please contact us at:
with order details and supporting information.